Phone tag on every dose change
An estradiol result moves a dose, and the coordinator calls, leaves a message, waits, calls again. Two hours of clinical time goes into reaching people who are at work.
Roughly 9 hours a week per coordinatorFertilityWindow turns a protocol into a dated calendar the patient can read on her phone, with each medication, each dose and each monitoring visit in place. She confirms from her side, and the confirmation lands in your coordinator queue instead of in a voicemail box.
You finish a retrieval, and there are eleven voicemails. Three are patients asking what time to trigger, two are asking whether they still take the antagonist, and one is a woman who wrote her start date down wrong and has been stimming a day behind since Tuesday.
An estradiol result moves a dose, and the coordinator calls, leaves a message, waits, calls again. Two hours of clinical time goes into reaching people who are at work.
Roughly 9 hours a week per coordinatorA patient who forgets her day 8 ultrasound forces a same day reshuffle of the morning monitoring block, and sometimes a cancelled cycle. Both cost you real money.
$1,400 to $2,100 per abandoned slotThe handwritten grid she left with on day 2 is wrong by day 7. She keeps following it because nobody told her which line changed.
1 in 5 patients on an outdated scheduleWhen a patient says she was never told to hold the letrozole, you are reconstructing a phone call from memory. That is a chart note nobody wants to write.
Hours lost to after the fact documentationYour protocols go in once. After that, building a cycle is a matter of picking the protocol, setting the start date and pressing send.
Antagonist, long agonist, mini stim, timed intercourse, medicated FET, natural FET: whatever your physicians actually prescribe. Doses, timing windows and the monitoring pattern for each one are stored as your clinic wrote them, not as a vendor template.
Choose the patient, the protocol and day 1. FertilityWindow lays out every dose, every injection time and every monitoring date across a calendar grid, then flags the days that need a lab draw before the visit.
The patient opens a private link, sees this week in plain language, and taps to confirm each monitoring appointment. Her confirmations come back into your coordinator queue with a time stamp.
Change a dose or move a visit and the calendar reissues itself. She gets the update, the previous version stays in the record, and both of you can point at the same page later.
Every screen assumes stim days, trigger timing and a monitoring block that starts before sunrise.
Each cycle day shows the exact drug, unit dose, route and time window, including the days a medication stops. The patient sees one day at a time, and you see the whole grid.
Set the trigger to the minute and the patient gets a countdown, not a date. The record shows when she opened it and when she confirmed she had injected.
Every ultrasound and lab draw carries a confirm control. Your morning list separates confirmed, unconfirmed and reschedule requests before the front desk arrives.
Enter the new gonadotropin dose after the day 6 ultrasound and every downstream day rebuilds. The earlier version is kept and stamped, so the change is documented on its own.
Every message, confirmation and adjustment sits in one thread per cycle with a time stamp and a named author. Exporting a cycle for the chart takes one click.
See how many patients are booked into each early morning slot for the next ten days. Coordinators shift a visit by a day before the block overfills, not after.
Measured against the three months before go live, across practices running between 20 and 240 retrievals a year.
When the current dose is on her phone and updates the moment it changes, most calls never get made. Coordinators log the drop in the first two weeks.
Time formerly spent on callbacks, rewritten calendars and confirming tomorrow's monitoring list by phone. That time goes back into consults and stim reviews.
Patients confirm the evening before, so the early block is settled by 9 p.m. Unconfirmed slots get one reminder instead of three phone calls.
A cycle that took twelve minutes to write out by hand is built from a saved protocol in under five. Nothing gets transcribed twice.
FertilityWindow was designed with lead nurse coordinators and practice managers, not with a hospital IT committee. If your week looks like one of these, it will fit.
One reproductive endocrinologist, one coordinator, forty to eighty cycles a year. You know every patient by name and you are also the person covering the phone. The calendar does the repeating so you can keep doing the judging.
Single Clinic, $119 per monthDifferent physicians, different preferences, one shared monitoring block. Per physician protocol variants keep the differences honest instead of living in a coordinator's head.
Clinic Plus, $249 per monthTwo to six locations, patients who move between them, and a coordinator team that covers for each other. One protocol standard, one queue, permissions by site.
Clinic Group, $499 per monthThree practices, three very different volumes, one thing in common: the morning monitoring list is settled before anyone walks in.
I ran our stim calendars on a photocopied grid for nineteen years. The first month here, my callback list went from two pages to about six names. What sold the physicians was the version history: when a dose changes, there is a record of who changed it and when she saw it.
We are a two physician practice doing about ninety retrievals a year, so a missed day 8 scan really hurts. Patient confirmations the night before changed our whole morning. I now know at 9 p.m. exactly who is coming at 6:45 and who needs a call.
Our patients travel in from three states, and they were always asking me to re-read the calendar over the phone. Now she opens the link in the parking lot. My favorite part is dull and practical: the trigger countdown ended the 11 p.m. what time do I inject calls.
Busy months should not cost you more. Every plan carries unlimited cycles, unlimited patients and unlimited coordinator accounts.
$119 per month
One location, one coordinator team, everything a small practice runs on.
$249 per month
For practices with a full monitoring block and more than one prescribing physician.
$499 per month
Two to six locations sharing one coordinator team and one protocol standard.
Every plan is billed monthly in US dollars and can be cancelled at any time, effective at the end of the current month. No setup fee, no per cycle charge, no annual contract. A signed business associate agreement is included on every plan.
Plans are $119, $249 or $499 per month depending on how many locations and physicians you run. Nothing is metered: you can issue four calendars in January and four hundred in March for the same fee. Coordinator seats, patient accounts and SMS reminders on Clinic Plus and above are all included. The only thing that changes your bill is moving between tiers, which you can do at any month boundary.
Most clinics are running live cycles the same week. The work is one session of about three hours in which we sit with your lead coordinator and enter your protocols exactly as your physicians prescribe them. Practices with a large protocol library sometimes split that across two afternoons. We ask you to start with two or three new cycles rather than moving everyone at once, and the rest follow naturally as patients start.
We sign a business associate agreement with every clinic before your first patient record is entered. Data is encrypted in transit and at rest, stored on US infrastructure, and access is limited by role so a front desk account cannot read a clinical note. Patient links are single recipient and expire when the cycle closes. You can export or delete a patient record on request, and we keep an access log you can review.
FertilityWindow sits alongside your EMR rather than trying to replace it. Cycles export as a structured PDF or CSV that files cleanly into the chart, and we support HL7 result feeds for estradiol, LH and progesterone with clinics whose lab can send them. Several practices simply paste the morning values in, which takes about twenty seconds per patient. We will tell you honestly on the demo call whether an integration is worth building for your setup.
You cancel from inside the account and the subscription ends at the close of the month you have already paid for. We ask for no advance notice ahead of that date, and closing a clinic account costs nothing. Before your access closes we generate a full export of every cycle, calendar version and message thread, so your records leave with you. If you come back later, your protocol library is still there for six months.
This is the objection we hear most, and it shaped the design. There is no app to install, no account to create and no notification stream: she gets one private link that always opens on today. We deliberately show one day at a time, because a patient in her second week does not need to be looking at a trigger date she cannot control yet. Clinics tell us the calmest thing they can hand a patient is a schedule she does not have to interpret.
Demos here are not slide decks. Pick a protocol your clinic actually runs, tell us a start date, and we will build the cycle in front of you in about ten minutes so you can judge it on your own work rather than on a sample patient.
Ask us the hard questions while you are there: what happens when a cycle is cancelled at day 9, how a coordinator hands off before vacation, what the export looks like in your chart. We would rather answer those now than after you have signed anything.
Calls run 8 a.m. to 6 p.m. Eastern, Monday through Friday. Most clinics book us after the monitoring block clears.
We answer every request within one business day, with a person who knows fertility coordination and not a sales script. Prefer email? Write to jimenezjulien42@gmail.com.